Privacy Policy

Last updated: 29/01/2026

Altera Events (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and disclose your information when you visit our website or engage our event hire and styling services.

By using our website, you agree to the terms of this Privacy Policy.

1. What Information We Collect

We may collect personal information that you voluntarily provide to us, including:

Your name
Email address
Phone number
Event details (date, location, type of event, guest numbers, styling preferences)
Business name (for corporate or community events)
Any other information you include in enquiry forms or emails

We may also collect non-personal information automatically, such as:

IP address
Browser type and device information
Pages visited on our website
Cookies and usage data (see Section 6)

2. How We Use Your Information

We collect and use your information to:

Respond to enquiries and provide quotes
Communicate with you about bookings and services
Deliver event hire and styling services
Process payments (where applicable)
Improve our website, services and customer experience
Send occasional updates or promotional content (only if you have opted in)

We do not sell your personal information to third parties.

3. Sharing Your Information

We may share your information with trusted third parties only where necessary to operate our business, such as:

Payment processors
Website hosting providers (e.g., Wix)
Email and communication platforms
Contractors or suppliers involved in delivering your event services

These providers only receive the information necessary to perform their services and are required to handle your information securely.

4. Event Photography & Media

From time to time, we may take photographs or videos of event setups for portfolio, social media or promotional use.

We aim to avoid identifying individuals without permission. If you prefer that images from your event not be used for marketing purposes, please let us know in writing prior to your event.

5. How We Store and Protect Your Information

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification or disclosure.

Your information may be stored through secure third-party platforms (such as Wix and cloud-based business tools). While we take precautions, no online data transmission or storage system can be guaranteed to be 100% secure.

6. Cookies and Website Tracking

Our website may use cookies and similar technologies to:

Improve website functionality
Understand how visitors use our site
Support marketing and advertising efforts (such as social media or search advertising)

You can adjust your browser settings to refuse cookies, but this may affect how the website functions.

7. Accessing or Updating Your Information

You may request access to the personal information we hold about you, or ask us to correct or delete it, by contacting us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their policies.

9. Children’s Privacy

Our services may be used for children’s events; however, we only collect personal information from adults (such as parents or guardians) arranging those events. We do not knowingly collect personal information directly from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website with the updated effective date.

11. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Altera Events
Email: hello@alteraevents.com.au
Location: Tom Price, Western Australia