Hire Terms & Conditions

PAYMENT

A refundable $150 deposit is required to secure all hire bookings.
All hire items must be returned undamaged, clean, and free from food/beverage residue.
If items are returned in an unacceptable state, the return of your deposit will be at the discretion of Altera Events.
Hire items must never be left unattended. Stolen or unreturned items will forfeit your deposit and may incur a replacement fee.
The total invoice amount must be paid in full seven days prior to your event.
Bookings made within seven days of your event require full upfront payment, inclusive of the deposit fee.
Customised deposit fees may apply for bespoke or corporate packages.
Certain specialty items (e.g., red carpet, premium décor) may incur an additional deposit fee.
Cancellations made less than seven days before the event may result in hire costs being forfeited.
In the unlikely event that Altera Events terminates the agreement due to exceptional circumstances, all hire payments will be refunded in full.

Payment is accepted via direct transfer:

Account Name: Altera Events

BSB: 016725

Account Number: 802733396

Reference: First/Last Name

EVENT SITE

The hirer is responsible for ensuring adequate and suitable space for hired items at private events.
Access for delivery and collection must be safe and clear.

BREAKAGES & LOSS

A replacement fee will apply for any lost, stolen, or damaged items.
Replacement costs are kept fair and transparent, based on the value of the item.
In cases of excessive damage or missing items, Altera Events reserves the right to retain the full deposit.
Paper goods (e.g., napkins, straws) are consumables and do not need to be returned.

THIRD-PARTY LIABILITY

Where tables, tents, or other large structures are hired, the hirer is entirely responsible for any third party required on-site.
Altera Events will not be held liable for injuries to persons or damage to property arising from the use of hired equipment.
The hirer indemnifies Altera Events against all claims of injury, loss, or damage, however caused.

PRIVACY INFORMATION

Altera Events will hold the hirer’s data securely and will not distribute personal information to any third party unless required by law.
This agreement is construed under Australian Law, and any disputes shall be submitted to the exclusive jurisdiction of the courts of Australia.